Urban Company544515Quarterly results

Q2 FY27: Revenue up 41% to ₹537 Cr, core Adjusted EBITDA ₹30 Cr; Board approves fund raise up to ₹2,500 Cr

Q2 FY27 numbers.

By ScoutQuest · Fri 16 Oct 2026, 4:19 PM IST · 3 min read

Consolidated Net Transaction Value (NTV) grew 39% YoY to ₹1,432 Cr and revenue from operations grew 41% YoY to ₹537 Cr.
Orders delivered reached 15.1 million, up 103% YoY, and annual transacting users reached nearly 10 million, up 35% YoY.
Adjusted EBITDA for the quarter was ₹(144) Cr, which the company attributes to a deliberate ₹(174) Cr investment in InstaHelp.
Excluding InstaHelp, Adjusted EBITDA was ₹30 Cr, up 213% YoY, and ₹119 Cr over the past three quarters, up 175% YoY.

The Board approved a fresh capital raise of up to ₹2,500 Cr, subject to shareholder approval.
The company closed the quarter with ₹1,901 Cr in cash and treasury investments.
The stated aim of the raise is flexibility to invest across its three businesses, build leadership in InstaHelp and pursue inorganic opportunities selectively.

NTV grew 26.3% YoY to ₹963 Cr, against a base of 19% YoY growth in Q2 FY26.
Adjusted EBITDA was ₹34 Cr, or 3.5% of NTV, compared with 2.4% of NTV in Q2 FY26, a 110 bps improvement YoY.
Annual transacting users grew 22.4% YoY to about 8.6 million, with first-time user growth of about 28% YoY to about 0.76 million.
Tier 2 cities grew NTV about 37% YoY, continuing to outpace Top 8 city growth.
Average net earnings in hand for active service professionals were ₹30,708 per month in H1 FY27, up about 10% from ₹27,950 in H1 FY26, for about 97 hours a month including transit time.

NTV grew 66% YoY to ₹267 Cr and Net Revenue grew 82% YoY to ₹75 Cr.
Margins expanded 190 bps YoY to 2.0% of NTV.
The KSA joint venture (Yammak, with SMASCO) grew NTV 153% YoY to ₹93 Cr, while its Adjusted EBITDA loss narrowed to ₹(16) Cr from ₹(20) Cr a year ago.

NTV grew 35% YoY to ₹132 Cr and Net Revenue rose 40% YoY to ₹105 Cr.
Adjusted EBITDA loss narrowed to (6.8)% of NTV from (9.0)% a year ago, a 220 bps improvement YoY.
Recent premium launches, including the RO Water Purifier M3 Pro, drove a 4.3% QoQ rise in RO average selling prices, with filter attach rates holding at about 75%.
With festive season e-commerce sales shifting to Q3 FY27, the company expects combined Q2+Q3 FY27 NTV growth of 50–55% YoY.
In principle Board approval was received to explore residential air conditioners as a new category under Native.

Fulfilled orders grew 63% QoQ to 6.2 million and NTV grew 34% QoQ to ₹71 Cr.
Net Order Value declined to ₹114 from ₹138, reflecting competitive intensity and introductory pricing for new users.
Adjusted EBITDA loss per order improved to ₹(279) from ₹(346) in Q1 FY27, which the company links to network densification.
Adjusted EBITDA loss for the quarter was ₹(174) Cr.

Growth is broad-based across India Consumer Services, International, Native and InstaHelp, with the core businesses profitable at the Adjusted EBITDA level.
The consolidated Adjusted EBITDA is negative because of InstaHelp, and the company's stated targets are Adjusted EBITDA breakeven by Q3 FY28 and Adjusted EBITDA of ₹1,000 Cr by FY31.

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