Consumer commission passes order directing refund of ₹ 10,400 for a motor pump
Delhi District Consumer Commission has ordered refund of ₹ 10,400/- (motor pump cost) to a complainant, who returns the product to CGCEL.
By ScoutQuest · · 1 min read
- Refund Ordered
- ₹ 10,400/-
- Default Interest
- @7% p.a. from the date of order till payment
- Complaint Amount
- ₹ 1,60,400/-
What was disclosed
Crompton Greaves Consumer Electricals has disclosed an order passed by the District Consumer Disputes Redressal Commission, Delhi. The order is dated 25.09.2026 and was received on 14.10.2026 at 10.42 am.
What the order directs
- The company is to refund the cost of a motor pump, ₹ 10,400/-, to the complainant.
- The complainant is to return the product in question, the motor pump, to CGCEL.
- In case of default in complying with the order, interest @7% p.a. from the date of order till its payment.
What the consumer claimed
The consumer claimed that he had bought one motor pump under the brand Crompton which was not functioning well, and shared a consumer complaint for an amount of ₹ 1,60,400/-.
Impact stated by the company
Against the complaint amount of ₹ 1,60,400/-, the company states the impact on its financial, operational or other activities, quantifiable in monetary terms to the extent possible, is ₹ 10,400/-.
How a retail investor might read it
The disclosure is an intimation of an order passed by a consumer commission, where the company has itself put the quantifiable monetary impact at ₹ 10,400/-. The order also provides for interest at 7% p.a. from the date of the order till payment in case of default in complying with it. The matter relates to a single motor pump bought by one consumer.
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More numbers
- Refund of motor pump cost ordered₹ 10,400/-
- Interest payable on default7% p.a.
- Amount of consumer complaint shared₹ 1,60,400/-
- Impact on financial/operational activities stated₹ 10,400/-
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