ESG Rating of 'A+' with Score 72.90 Assigned for FY 2025-26

NPST has been assigned an ESG Score of 72.90 with an 'A+' rating for FY 2025-26 by Resurgent ESG Services, up from 66 (Grade A).

Thu 24 Sep 2026

ESG Score FY 2025-26

72.90 with 'A+' rating

Previous ESG Score

66 (Grade A)

Governance Score

86.05

Social Score

82.77

Environmental Score

26.83

What was shared

The company disclosed its ESG rating letter and ESG report from Resurgent ESG Services Private Limited, an independent ESG rating agency, based on FY 2025-26 data.

The rating

• Overall ESG Score: 72.90, Rating A+
• Previous score: 66, Grade A; year-on-year change of 6.9
• The agency states the rating indicates minimal risk and that ESG practices adopted are good, placing the company in the "Leader" category.

Parameter scores

• Environmental: 26.83 (weightage 20%)
• Social: 82.77 (weightage 40%)
• Governance: 86.05 (weightage 40%)

Strengths noted by the agency

• Structured governance framework, independent representation across key Board committees, risk management oversight.
• Employee welfare: insurance, parental benefits, assistance programmes, and a 100% return-to-work rate after parental leave.
• ISO 27001:2022 and ISO 22301:2019 certifications for information security and business continuity.
• Improvement in energy and GHG emission intensity despite growth in operations.
• Community initiatives including sanitary-waste recycling and plantation of 336 fruit-bearing saplings.
• Directors & Officers insurance in place.

Areas flagged for improvement

• A significant increase in customer complaints, with 25,062 complaints reported and 298 unresolved at year-end.
• Women formed 26.11% of the workforce.
• Employee training coverage stood at 66%.
• Greater renewable energy adoption, wider Scope 3 emissions measurement, and time-bound environmental targets were suggested.
• Board-level ESG monitoring could be strengthened with defined ESG KPIs and periodic review.

Company context

NPST is a fintech providing UPI and digital banking solutions as a Technology Service Provider and Payment Platform-as-a-Service provider. It migrated from the NSE SME Platform to the Main Board of NSE and BSE with effect from 30 April 2025.

This is a disclosure of a third-party assessment and does not by itself change the company's financial position.

Nothing here is a view, opinion or recommendation of ScoutQuest, its parent, directors or employees. ScoutQuest is a technology company: this page was assembled automatically from public sources using artificial intelligence, and may contain errors or omissions. Confirm everything against the original source before you act on it. Any use of this page is at your own risk, and neither ScoutQuest nor its parent, directors or employees accepts liability for it.