Signs agreement for approximately £35.4 million with Social Security Scotland to support benefits platform
Mphasis has signed an agreement for approximately £35.4 million with Social Security Scotland to manage and maintain its benefits management platform, which serves around 2 million citizens.
- Agreement Value
- approximately £35.4 million
- Platform Reach
- around 2 million citizens
Agreement signed with Social Security Scotland
Mphasis announced that it has signed an agreement for approximately £35.4 million with Social Security Scotland. The press release describes the deal as extending an existing collaboration, under which the company will manage and maintain Social Security Scotland's benefits management platform.
What the work covers
- Support and maintenance for the executive agency's core benefits case management platform.
- Maintaining access to citizen benefits important to individuals, families and communities across Scotland.
- A focus on a stable, resilient and high-quality service, supporting continuity across a platform central to benefit applications, eligibility decisions and payments.
Who Social Security Scotland is
Social Security Scotland is an executive agency of the Scottish Government and one of its largest, responsible for delivering core benefits across Scotland efficiently and securely. Its Social Program Management (SPM) case management system administers a wide range of social security payments, from disability to heating support. The platform serves around 2 million citizens across Scotland.
What the company said
Ashish Devalekar, Executive Vice President and Head of Europe, said the ongoing relationship allows the company to continue supporting one of the country's most critical public service platforms, with a commitment to maintain continuity, improve operational efficiency and deliver meaningful outcomes for individuals and families across Scotland. He added that the project aligns with the company's broader public sector focus.
Key figures
- Agreement value: approximately £35.4 million
- Citizens the platform serves: around 2 million
Reading the announcement
The agreement value of approximately £35.4 million and the platform's reach of around 2 million citizens are the main quantitative takeaways. The release says the agreement helps mitigate risks linked to operational inefficiency and disruption through major incidents, and presents the deal as a continuation of an ongoing relationship rather than a new client engagement.
More numbers
- Agreement valueapproximately £35.4 million
- Citizens served by the benefits management platformaround 2 million
Nothing here is a view, opinion or recommendation of ScoutQuest, its parent, directors or employees. ScoutQuest is a technology company: this page was assembled automatically from public sources using artificial intelligence, and may contain errors or omissions. Confirm everything against the original source before you act on it. Any use of this page is at your own risk, and neither ScoutQuest nor its parent, directors or employees accepts liability for it.