Suspected Ransomware Incident Hits Insider Lens Application; Trading Window update Delayed
A suspected virus/ransomware issue was detected on the server hosting the company's Insider Lens application.
- Incident Type
- Suspected virus/ransomware issue detected on server hosting Insider Lens application
- File Extension Indicator
- ".unlck4u" extension observed on files
- Server Status
- Server isolated, being formatted and reinstalled with clean OS
- Application Status
- Insider Lens application temporarily unavailable
- Update Impact
- Trading window closure update due September 28, 2026 could not be completed on time
What happened
A suspected virus/ransomware-related security issue was detected on the server hosting the company's Insider Lens application. The software service provider's preliminary investigation observed unusual file extension changes, including files with the ".unlck4u" extension, and certain "Windows cannot find..." errors, which may indicate a ransomware-related incident.
Steps being taken
- The affected server has been isolated as a precaution.
- It is being formatted and reinstalled with a clean operating system.
- The Insider Lens application will then be reinstalled and configured.
- The latest backup of the required Insider Lens data has been taken and successfully confirmed; data will be restored after reinstallation and validation.
Compliance impact
The Insider Lens application is temporarily unavailable. Insider Lens is the kind of system companies use for insider-trading compliance tasks, including trading window intimations. Because of the incident, the company could not complete the update relating to closure of the Trading Window within the stipulated timeline of September 28, 2026. It says it is making all reasonable efforts to complete the update at the earliest once the application is restored.
Context
The company is under voluntary liquidation with effect from 25.06.2021, as stated on its letterhead.
The intimation is signed by the Company Secretary and Compliance Officer.
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