Infosys expands Truist collaboration to support AI-first Global Capability Center in Hyderabad
Infosys has expanded its collaboration with Truist, a large US-based financial services company, to support the bank's AI-first Global Capability Center in Hyderabad.
By ScoutQuest · · 2 min read
- Colleagues onboarding
- More than 1,000 colleagues are being onboarded at the centre later this month
- Truist total assets
- $556 billion as of June 30, 2026
- Infosys workforce scale
- over 325,000 of its people work across clients in 59 countries
What was announced
Infosys has expanded its collaboration with Truist, described in the release as one of the largest US-based financial services companies, to support the bank's continued build-out of an AI-first Global Capability Center (GCC) in Hyderabad. A GCC is a captive centre that a company sets up in another country to carry out technology, data and operations work for its own business.
What changes on the ground
- Truist is consolidating capabilities currently delivered through multiple supplier relationships in India into a more unified, integrated operating model.
- Infosys will use its financial services expertise and AI-first capabilities to help accelerate scalable transformation and drive enterprise-wide value creation.
- Infosys will build, scale and transition a self-sustaining centre of excellence, integrating AI, technology, data and operations into a single delivery framework.
- The release names Infosys Topaz and the company's Build, Operate and Transfer enablement model as the tools being used.
- The two companies will mark the successful onboarding of more than 1,000 colleagues later this month.
Size of the counterparty
- Truist Financial Corporation is a top-10 US commercial bank with total assets of $556 billion as of June 30, 2026.
- Infosys describes the relationship with Truist as long-standing.
Scale of the company doing the work
- Infosys says over 325,000 of its people work across clients in 59 countries.
How to read it
The release is a business update on an existing client relationship in Infosys' banking and financial services vertical, framed around the bank's own captive centre in India rather than a standalone services contract. The stated design goals of the model are to reduce third-party dependency, manage global delivery complexity and cultivate future-ready technology talent at the centre. Truist's Chief Information Officer Steve Hagerman is quoted saying the India centre is a strategic investment in the bank's future and that the collaboration is about building enduring expertise, not just capacity. Dennis Gada, EVP and Global Head of Banking and Financial Services at Infosys, is quoted saying banks must move from modernising legacy infrastructure to deploying AI at scale across every function. The release carries a safe harbor section stating that statements about future events, growth prospects, offerings and collaborations are forward-looking and subject to risks and uncertainties that could cause actual results to differ.
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More numbers
- Colleagues being onboarded at the Truist GCC1,000 colleagues
- Truist total assets as of June 30, 2026$556 billion
- Infosys people325,000
- Countries where Infosys works with businesses59 countries
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