Analyst praised ICICI Bank for forgoing roughly 5,000 crore rupees of insurance commission income by not pushing in-house insurance products, calling it customer-first behaviour unique among large private banks

Mon 12 Oct 2026

Insurance commission income forgone

5,000 crore rupees

Typical peer commission income range

5,000 to 7,000 crore rupees

Heard on business television between 09:28:44 - 09:31:44 IST.

• Analyst said private banks typically earn 5,000-7,000 crore rupees of commission income from insurance sales, except ICICI Bank.
• Said he was told by the CEO that the bank avoids selling products 'not good for the customers.'
• Praised the bank's management for prioritising customers over shareholders in a capitalist setup.
• Cited a personal anecdote about colleague Rima being mis-sold an insurance product with an incorrect spreadsheet by another bank, contrasting with ICICI's approach.

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